TERMS & CONDITIONS
1. Introduction
Welcome to MedicalHelpIndia.com. By accessing or using our platform, you agree to be bound by these Terms and Conditions. MedicalHelpIndia.com serves as a hub that connects doctors and surgeons across India with international patients, facilitating the matching of patient inquiries with suitable healthcare professionals.
2. Membership and Fees
The platform offers two membership plans for doctors, priced at ₹499 and ₹999 per year. All membership fees are non-refundable, regardless of the reason for cancellation or termination.
3. Scope of Service
MedicalHelpIndia.com focuses on connecting patients with doctors. While the platform helps patients connect with external agencies for travel assistance, treatment follow-ups and post-care responsibilities lie solely with the doctors and their teams. We provide support and guidance to ensure smooth communication but are not directly involved in patient treatment.
4. Lead Management
The platform filters and prioritizes patient inquiries to match them with doctors based on patient needs and doctor profiles. Once connected, communication between patients and doctors is managed independently by both parties.
5. Content Responsibility
Doctors with active memberships may publish articles, case studies, or experiences on the platform. All content shared through the platform becomes the property of MedicalHelpIndia.com. Doctors are required to uphold patient privacy and ensure that all content adheres to professional standards and does not contain misleading information.
6. Compliance and Ethics
Doctors registered on the platform are expected to follow professional ethical standards, ensuring confidentiality, transparency, and compliance with relevant medical laws. Communication must be respectful, and all shared content must maintain patient privacy.
7. Liability
MedicalHelpIndia.com serves as a connector platform, linking patients with verified healthcare providers. Responsibility for medical care, treatment outcomes, and any patient-related disputes lies solely with the hospitals, doctors, and their teams. The platform is not liable for any malpractice or treatment issues but remains available to provide guidance and support in case of any concerns.
8. Data Privacy and Protection
The platform collects only the necessary information required for matching patient inquiries with doctors. Doctors provide profile details voluntarily, which are shared with patients to help them make informed decisions. All personal data is kept confidential and is not shared with third parties without consent, except where necessary to provide travel or related services.
9. Termination of Membership
Both MedicalHelpIndia.com and registered doctors have the right to terminate membership at any time. Doctors may choose to cancel their membership if they no longer wish to receive patient leads. The platform may also suspend or terminate memberships if any rules or ethical guidelines are violated. Membership fees remain non-refundable in all cases of cancellation or termination.
10. Dispute Resolution
MedicalHelpIndia.com does not engage in the resolution of disputes between doctors and patients, as all medical responsibilities lie with the respective providers. For any disputes concerning the platform’s services, Indian law will apply, and legal matters will be handled under the jurisdiction of courts in Rajasthan, India.
11. Modifications to Terms and Conditions
MedicalHelpIndia.com reserves the right to update or modify these Terms and Conditions at any time. Continued use of the platform indicates acceptance of the revised terms.
12. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Email: [support@medicalhelpindia.com]
Phone: [91-7014568918]